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ICONA Pty Ltd Australia

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January 10, 2020 by ICONA Leave a Comment

The Important Role of Dental Chairs in How Dentists Communicate with Patients

Proper communication must be established between the dentist and the patient. Communicating with each other gives the patient an opportunity to tell the dentist if they’re experiencing any discomfort, it gives them an opportunity to build trust and help make their patients feel safe and comfortable. To effectively communicate with their patients, dentists make sure that they are actively listening, and utilise some of the best dental chairs Melbourne available to them.

Actively Listening

Active listening is all about understanding what the other person is trying to say. The quality of how we express ourselves can often be convoluted with the words we say. There are times when what we say doesn’t exactly make much sense, especially in times of stress, when we’re emotional, or scared.

This is the reason why keeping patients calm from the very moment they enter the clinic has an impacted. The calmer patients are, the higher the chance of a dentist creating great rapport and eventually have their patients more open to what they’re saying. To efficiently prep the ground for a successful treatment, active listening is needed because it is what makes a dentist understand what a patient is feeling via their tone, facial expression, and body language, in order to provide them with a pleasant dental experience.

How do the Dentists Act?

Dentists act in a compassionate, yet serious demeanour. They address any concern or fear that patients have, assuring them that everything will be alright. But there is a delicate balance that dentists must keep and that is the balance of appearing not too casual, nor overly uptight.

Considering that dentists are often seen as figures of authority when it comes to everything about teeth, one should keep in mind that in order for their patients to trust them, they must appear like a real professional—but also friendly. The secret to keep this balance, dentists often think about what mannerisms they should, and shouldn’t, utilise. They often take their time speaking and listening to their patient.

Now, one might think that knowing how to act and actively listen is everything that’s needed to efficiently communicate with patients, but that’s not all. Dentists communicate with their patients and this is how dental chairs Melbourne, for example, they use them.

The Dental Chair’s Role

Most patients often associate dental chairs with discomfort, fear, and anxiety, but for the dentist, it is an essential tool for the job. The only way to change a patient’s outlook about this chair is by turning that discomfort, to comfort. Actively listening and knowing how to act were all preliminaries to put the patients at ease for the dental chair. Fortunately, there are plenty of modern dental chairs designed to provide optimum patient comfort, combined with the latest tech when it comes to operability. Some even have memory foam embedded in their design, aiming to provide maximum comfort for any patient.
If you happen to be looking for dental chairs Melbourne, then comfortability is an aspect you should definitely consider. It’s not enough to just take care of a patient’s teeth because any dentist can do that. What they need is comfort and assurance that they will be provided with a pleasant experience they won’t be forget.

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